Website Terms and Conditions
Introduction
These Terms and Conditions are written in masculine form for convenience only and are intended for all genders. Please read them carefully, as your use of this website and any purchases made through it are subject to these Terms and Conditions.
This website serves as an online store for purchasing products. Any use of the website and/or purchase of products constitutes consent to these Terms and Conditions. All rights to the content on this site—including design, content, trademarks, systems, and algorithms—are reserved and protected under copyright and intellectual property laws.
You may not copy, duplicate, distribute, or publish any content from this website in any form or by any means without prior written permission from the site.
If you do not agree to these Terms and Conditions, please refrain from using the website or making purchases.
Terms of Use
These Terms of Use constitute a binding agreement between the website and the user. These terms may change from time to time, and the user agrees to review the Terms and Conditions on a regular basis. Any changes will apply only to purchases made after the changes take effect.
If you do not agree to these Terms and Conditions, you must refrain from registering on the website or making purchases.
Any dispute arising in connection with the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv, and these Terms of Use are governed by the laws of the State of Israel.
Use of the Website
- Use of the website is permitted only for individuals over the age of 18 who have legal capacity.
- Users must be Israeli residents holding a valid Israeli ID and a valid Israeli-issued credit card.
- Users must keep their username and password confidential and must not share them with any third party.
- Users are responsible for any personal use of their account and shall not create an account on behalf of any third party without explicit consent.
- The site is not responsible for technical malfunctions, including connection issues or hosting services that may arise from third-party providers.
- The site implements security measures to protect the privacy of information but cannot guarantee complete protection of such information.
Orders and Purchases on the Website
- Every order is subject to product availability. The binding price is the price at the time the order is confirmed.
- The operator may change product prices on the website without prior notice to users. The determining price is the price at the time the order is confirmed.
- The company is not the manufacturer of the products. Information on the site is based on data provided by suppliers and is presumed to be as accurate as possible.
- Products may include warnings or medical information, but the information on the site should not be construed as medical advice.
Returns and Cancellations
- If you receive a defective product, you may return it and receive a replacement product or a refund, subject to inspection of the defect and upon providing photographic evidence of the defect.
- If a cancellation is made for reasons not related to a product defect, a cancellation fee of either 5% of the transaction amount or 100 ILS (whichever is lower) will be charged.
- Returns must be made within 14 days of receiving the product. The product must be in its original packaging and unused.
- The product must be returned via registered mail with a tracking number.
Shipping
- The general shipping timeframe is up to 14 business days from the date the product is sent. In certain cases, products will be delivered to a designated pickup point.
- The company is not responsible for shipping delays caused by third parties (such as Israel Post or courier services).
Limitation of Liability
- All images on the website are for illustration purposes only, and there may be differences between the image and the actual product.
- The company is not liable for errors in the technical descriptions of the products. Any typographical error does not constitute a binding obligation on the company.
- The product is provided under the assumption that any technical malfunction did not result from force majeure or external factors.
Order Cancellation Policy
- The seller offers a 30-day cancellation policy from the date of receiving the product, subject to cancellation fees in accordance with consumer protection laws.
- Order cancellation is only possible if the product has not yet been shipped. If the product has already been shipped, the customer must wait for its arrival and then return it in accordance with the product return policy.